{"id":877,"date":"2025-03-18T02:39:52","date_gmt":"2025-03-18T02:39:52","guid":{"rendered":"https:\/\/mealsonwheels-ottawa.org\/foire-aux-questions\/"},"modified":"2025-06-03T16:10:33","modified_gmt":"2025-06-03T16:10:33","slug":"foire-aux-questions","status":"publish","type":"page","link":"https:\/\/mealsonwheels-ottawa.org\/fr\/foire-aux-questions\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:1px;--awb-padding-top-small:20px;--awb-background-color:var(--awb-color3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:1;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:33px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color2);--awb-margin-top:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:54;line-height:1;\">Foire aux questions<\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_color: var(--awb-color3);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:120px;--awb-padding-top-small:0px;--awb-padding-right-small:10px;--awb-padding-left-small:10px;--awb-background-color:var(--awb-color3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:30px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:30;line-height:var(--awb-typography1-line-height);\">G\u00e9n\u00e9ral<\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:50px 50px 50px 50px;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-padding-top:10px;--awb-padding-right:40px;--awb-padding-bottom:10px;--awb-padding-left:40px;--awb-border-size:1px;--awb-icon-size:30px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:right;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color3);--awb-title-color:var(--awb-color3);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:var(--awb-color5);--awb-title-font-family:&quot;massilia&quot;;--awb-title-font-weight:300;--awb-title-font-style:normal;--awb-title-font-size:22px;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-877-1\"><div class=\"fusion-panel panel-default panel-770a9d9e5088cca5a fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_770a9d9e5088cca5a\"><a aria-expanded=\"false\" aria-controls=\"770a9d9e5088cca5a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-1\" data-target=\"#770a9d9e5088cca5a\" href=\"#770a9d9e5088cca5a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Qu\u2019est-ce que la Popote roulante?<\/span><\/a><\/h4><\/div><div id=\"770a9d9e5088cca5a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_770a9d9e5088cca5a\"><div class=\"panel-body toggle-content fusion-clearfix\">Meals on Wheels\/La Popote roulante (Ottawa) a \u00e9t\u00e9 fond\u00e9e en 1968 par la City Union of The King\u2019s Daughters and Sons d\u2019Ottawa comme premier programme de la Popote roulante. La Popote roulante est un service de soutien communautaire \u00e0 but non lucratif bilingue et un organisme de bienfaisance qui offre des repas chauds et congel\u00e9s nutritifs aux personnes \u00e2g\u00e9es et aux adultes ayant un handicap afin de les aider \u00e0 maintenir leur sant\u00e9 et leur autonomie \u00e0 la maison. Nous jouons un r\u00f4le essentiel pour assurer la s\u00e9curit\u00e9 alimentaire et r\u00e9duire l\u2019isolement dans la communaut\u00e9, tout en offrant une tranquillit\u00e9 d\u2019esprit aux clients et aux familles.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-0c712c3a8662f222f fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_0c712c3a8662f222f\"><a aria-expanded=\"false\" aria-controls=\"0c712c3a8662f222f\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-1\" data-target=\"#0c712c3a8662f222f\" href=\"#0c712c3a8662f222f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Quels sont les objectifs du programme de la Popote roulante?<\/span><\/a><\/h4><\/div><div id=\"0c712c3a8662f222f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_0c712c3a8662f222f\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>En plus de fournir des repas nutritifs, ce service de soutien fond\u00e9 sur le b\u00e9n\u00e9volat permet aux membres de la communaut\u00e9 de rester chez eux comme alternative aux r\u00e9sidences de retraite ou de soins qui s\u2019av\u00e8rent co\u00fbteuses. Les visites quotidiennes des b\u00e9n\u00e9voles de la Popote roulante leur apportent un contact bienveillant, une tranquillit\u00e9 d\u2019esprit et un soutien de m\u00eame qu\u2019\u00e0 leurs proches. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-10bdc828a81b281c8 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_10bdc828a81b281c8\"><a aria-expanded=\"false\" aria-controls=\"10bdc828a81b281c8\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-1\" data-target=\"#10bdc828a81b281c8\" href=\"#10bdc828a81b281c8\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Comment puis-je requ\u00e9rir les services de la Popote roulante?<\/span><\/a><\/h4><\/div><div id=\"10bdc828a81b281c8\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_10bdc828a81b281c8\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Veuillez appeler les bureaux de la Popote roulante au 613-233-2424. Ce service peut \u00eatre demand\u00e9 par une personne, des membres de la famille, des amis ou tout membre du personnel des soins de sant\u00e9. Il y a aussi un formulaire de<a href=\"https:\/\/mealsonwheels-ottawa.org\/programme-de-repas\/formulaire-de-demande\/?lang=fr\"> demande en ligne<\/a>.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-697292a34be1a0943 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_697292a34be1a0943\"><a aria-expanded=\"false\" aria-controls=\"697292a34be1a0943\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-1\" data-target=\"#697292a34be1a0943\" href=\"#697292a34be1a0943\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">D\u2019o\u00f9 vient le financement de la Popote roulante?<\/span><\/a><\/h4><\/div><div id=\"697292a34be1a0943\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_697292a34be1a0943\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Le soutien financier provient des sources suivantes:<\/p>\n<ul>\n<li>Minist\u00e8re de la Sant\u00e9 par l\u2019entremise de Sant\u00e9 Ontario Est<\/li>\n<li>Ville d\u2019Ottawa<\/li>\n<li>Dons individuels<\/li>\n<li>Clubs philanthropiques, groupes communautaires et religieux<\/li>\n<li>Entreprises<\/li>\n<li>Bequests<\/li>\n<li>Dons comm\u00e9moratifs<\/li>\n<\/ul>\n<p>Meals on Wheels\/La Popote roulante (Ottawa) est un organisme de bienfaisance enregistr\u00e9. Des re\u00e7us d\u2019imp\u00f4t sur le revenu sont \u00e9mis pour les dons de bienfaisance. Num\u00e9ro d\u2019organisme de bienfaisance: 11898 1778 RR0001.  <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:95px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:28px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:30px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:30;line-height:var(--awb-typography1-line-height);\">Programmes de Repas<\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:50px 50px 50px 50px;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-padding-top:10px;--awb-padding-right:40px;--awb-padding-bottom:10px;--awb-padding-left:40px;--awb-border-size:1px;--awb-icon-size:30px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:right;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color3);--awb-title-color:var(--awb-color3);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:var(--awb-color5);--awb-title-font-family:&quot;massilia&quot;;--awb-title-font-weight:300;--awb-title-font-style:normal;--awb-title-font-size:22px;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-877-2\"><div class=\"fusion-panel panel-default panel-065d219b168899d6e fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_065d219b168899d6e\"><a aria-expanded=\"false\" aria-controls=\"065d219b168899d6e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-2\" data-target=\"#065d219b168899d6e\" href=\"#065d219b168899d6e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Quels modes de paiement acceptez-vous?<\/span><\/a><\/h4><\/div><div id=\"065d219b168899d6e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_065d219b168899d6e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Le paiement peut se faire par ch\u00e8que ou mandat-poste au nom de la Popote roulante (Ottawa) ou au moyen de dispositions pour obtenir un plan de paiement pr\u00e9autoris\u00e9. Nous acceptons \u00e9galement les cartes VISA et Mastercard, les virements \u00e9lectroniques ou les paiements en esp\u00e8ces s\u2019ils sont faits \u00e0 nos bureaux.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ae95b24c6fffc9608 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ae95b24c6fffc9608\"><a aria-expanded=\"false\" aria-controls=\"ae95b24c6fffc9608\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-2\" data-target=\"#ae95b24c6fffc9608\" href=\"#ae95b24c6fffc9608\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Qui peut b\u00e9n\u00e9ficier des repas de la Popote roulante?<\/span><\/a><\/h4><\/div><div id=\"ae95b24c6fffc9608\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ae95b24c6fffc9608\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Personnes \u00e2g\u00e9es de 60+<\/li>\n<li>Adultes atteints de maladies chroniques<\/li>\n<li>Adultes ayant un handicap<\/li>\n<li>Adultes en convalescence d\u2019une intervention chirurgicale ou d\u2019une maladie<\/li>\n<li>Adultes sous traitement m\u00e9dical<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-7633bb17c2585ddf4 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7633bb17c2585ddf4\"><a aria-expanded=\"false\" aria-controls=\"7633bb17c2585ddf4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-2\" data-target=\"#7633bb17c2585ddf4\" href=\"#7633bb17c2585ddf4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Y a-t-il des frais pour la Popote roulante?<\/span><\/a><\/h4><\/div><div id=\"7633bb17c2585ddf4\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_7633bb17c2585ddf4\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Oui. Comme la Popote roulante est un service sans but lucratif, le co\u00fbt est maintenu au minimum gr\u00e2ce aux collecte de fonds et au financement du gouvernement.<br \/>\nLes <a href=\"https:\/\/mealsonwheels-ottawa.org\/programme-de-repas\/repas-chauds\/?lang=fr\">repas chauds<\/a> co\u00fbtent 8,60 $ chacun. Les <a href=\"https:\/\/mealsonwheels-ottawa.org\/programme-de-repas\/repas-congeles\/?lang=fr\">repas congel\u00e9s<\/a> d\u2019Apetito co\u00fbtent 53,12 $ pour un paquet de sept plats principaux, ou de cinq plats principaux et cinq soupes ou desserts. Les plats principaux congel\u00e9s individuels d\u2019Apetito co\u00fbtent 8,00 $, et les soupes et desserts congel\u00e9s co\u00fbtent 3,65 $. Les plats principaux de TimeSaver co\u00fbtent 9,30 $, et les soupes co\u00fbtent 5,30 $.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e1eca950ca0d0304a fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e1eca950ca0d0304a\"><a aria-expanded=\"false\" aria-controls=\"e1eca950ca0d0304a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-2\" data-target=\"#e1eca950ca0d0304a\" href=\"#e1eca950ca0d0304a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Et si j\u2019ai des restrictions alimentaires?<\/span><\/a><\/h4><\/div><div id=\"e1eca950ca0d0304a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e1eca950ca0d0304a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Il est important que vous nous informiez si vous avez des restrictions alimentaires afin que nous puissions vous aider \u00e0 r\u00e9pondre \u00e0 ces besoins. Les desserts pour diab\u00e9tiques sont offerts dans le programme de repas chauds. Le programme de repas congel\u00e9s offre une vari\u00e9t\u00e9 de plats principaux, soupes et desserts, et les clients peuvent choisir leur propre menu di\u00e9t\u00e9tique sp\u00e9cial tel que : v\u00e9g\u00e9tarien, pur\u00e9e, hach\u00e9, faible en sodium et sans gluten.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-4b04c072c9a766864 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4b04c072c9a766864\"><a aria-expanded=\"false\" aria-controls=\"4b04c072c9a766864\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-2\" data-target=\"#4b04c072c9a766864\" href=\"#4b04c072c9a766864\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">O\u00f9 sont pr\u00e9par\u00e9s les repas?<\/span><\/a><\/h4><\/div><div id=\"4b04c072c9a766864\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4b04c072c9a766864\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Les <a href=\"https:\/\/mealsonwheels-ottawa.org\/programme-de-repas\/repas-chauds\/?lang=fr\">repas chauds<\/a> sont fra\u00eechement pr\u00e9par\u00e9s par de nombreuses cuisines \u00e0 travers la ville et sont supervis\u00e9s par des di\u00e9t\u00e9ticiens agr\u00e9\u00e9s. Les fournisseurs de repas chauds sont :<\/p>\n<ul>\n<li>Centre d\u2019accueil Champlain<br \/>\nCentre pour personnes \u00e2g\u00e9es The Good Companions<br \/>\nCentre de soins de longue dur\u00e9e Garry J. Armstrong<br \/>\nPatrick\u2019s Home<\/li>\n<\/ul>\n<p>Les <a href=\"https:\/\/mealsonwheels-ottawa.org\/programme-de-repas\/repas-congeles\/?lang=fr\">repas congel\u00e9s<\/a> sont pr\u00e9par\u00e9s par Apetito et TimeSaver Foods, des fournisseurs locaux.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-da9df19156d656fc7 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_da9df19156d656fc7\"><a aria-expanded=\"false\" aria-controls=\"da9df19156d656fc7\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-2\" data-target=\"#da9df19156d656fc7\" href=\"#da9df19156d656fc7\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Qui livre les repas?<\/span><\/a><\/h4><\/div><div id=\"da9df19156d656fc7\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_da9df19156d656fc7\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Nos b\u00e9n\u00e9voles form\u00e9s sont des membres de votre communaut\u00e9. Ils ne se contentent pas de livrer des repas, mais assurent \u00e9galement un contact social tout en v\u00e9rifiant le bien-\u00eatre des clients.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-63b33bdb9494bc559 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_63b33bdb9494bc559\"><a aria-expanded=\"false\" aria-controls=\"63b33bdb9494bc559\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-2\" data-target=\"#63b33bdb9494bc559\" href=\"#63b33bdb9494bc559\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Quand les repas sont-ils livr\u00e9s?<\/span><\/a><\/h4><\/div><div id=\"63b33bdb9494bc559\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_63b33bdb9494bc559\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Les <a href=\"https:\/\/mealsonwheels-ottawa.org\/programme-de-repas\/repas-chauds\/?lang=fr\">repas chauds<\/a> sont livr\u00e9s \u00e0 l\u2019heure du midi, du lundi au samedi.<br \/>\nLes <a href=\"https:\/\/mealsonwheels-ottawa.org\/programme-de-repas\/repas-congeles\/?lang=fr\">repas congel\u00e9s<\/a> sont livr\u00e9s le mardi si vous habitez \u00e0 l\u2019ouest du canal Rideau et le vendredi si vous habitez \u00e0 l\u2019est du canal Rideau (y compris Hog\u2019s Back et Meadowlands \u00e0 l\u2019est de l\u2019avenue Fisher).<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-21d2d4786c37850c2 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_21d2d4786c37850c2\"><a aria-expanded=\"false\" aria-controls=\"21d2d4786c37850c2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-2\" data-target=\"#21d2d4786c37850c2\" href=\"#21d2d4786c37850c2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Et s\u2019il n\u2019y a personne \u00e0 la maison pour la livraison du repas?<\/span><\/a><\/h4><\/div><div id=\"21d2d4786c37850c2\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_21d2d4786c37850c2\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>un client ne r\u00e9pond pas \u00e0 sa porte\/sonnerie, les b\u00e9n\u00e9voles ont comme instruction de communiquer avec le personnel des bureaux de la Popote roulante, qui essaiera de joindre le client par t\u00e9l\u00e9phone. Si le client n\u2019est pas joignable, la livraison de repas pour ce jour-l\u00e0 sera manqu\u00e9e et des frais seront factur\u00e9s quand m\u00eame pour le repas manqu\u00e9. Afin d\u2019assurer la s\u00fbret\u00e9 et la s\u00e9curit\u00e9 des clients, si le client n\u2019est pas joignable par t\u00e9l\u00e9phone plus tard ce jour-l\u00e0, nous communiquerons avec son contact d\u2019urgence et, si cela n\u2019est pas possible, une v\u00e9rification du bien-\u00eatre par les services policiers peut \u00eatre demand\u00e9e pour assurer la s\u00e9curit\u00e9 du client.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-78f775b63f7221612 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_78f775b63f7221612\"><a aria-expanded=\"false\" aria-controls=\"78f775b63f7221612\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-2\" data-target=\"#78f775b63f7221612\" href=\"#78f775b63f7221612\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Comment modifier ma commande de livraison de repas?<\/span><\/a><\/h4><\/div><div id=\"78f775b63f7221612\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_78f775b63f7221612\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Veuillez communiquer avec nos bureaux; le personnel se fera un plaisir d\u2019examiner vos besoins et d\u2019apporter les changements appropri\u00e9s. Appelez-nous au <a href=\"tel:6132332424\">613-233-2424.<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:95px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:28px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:30px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:30;line-height:var(--awb-typography1-line-height);\">Repas Chauds<\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:50px 50px 50px 50px;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-padding-top:10px;--awb-padding-right:40px;--awb-padding-bottom:10px;--awb-padding-left:40px;--awb-border-size:1px;--awb-icon-size:30px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:right;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color3);--awb-title-color:var(--awb-color3);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:var(--awb-color5);--awb-title-font-family:&quot;massilia&quot;;--awb-title-font-weight:300;--awb-title-font-style:normal;--awb-title-font-size:22px;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-877-3\"><div class=\"fusion-panel panel-default panel-7c18484c75a1ea0e7 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7c18484c75a1ea0e7\"><a aria-expanded=\"false\" aria-controls=\"7c18484c75a1ea0e7\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-3\" data-target=\"#7c18484c75a1ea0e7\" href=\"#7c18484c75a1ea0e7\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Dois-je recevoir un repas chaud chaque jour?<\/span><\/a><\/h4><\/div><div id=\"7c18484c75a1ea0e7\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_7c18484c75a1ea0e7\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Non, il n\u2019y a pas d\u2019exigence minimale pour les repas chauds. Vous pouvez recevoir des repas de 1 \u00e0 6 jours par semaine. Nous avons un service de repas flexible \u00e0 court terme ou continu: aucune obligation, aucun contrat. Vous pouvez interrompre les livraisons simplement en nous informant.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-6e82da2ad428ba36f fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_6e82da2ad428ba36f\"><a aria-expanded=\"false\" aria-controls=\"6e82da2ad428ba36f\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-3\" data-target=\"#6e82da2ad428ba36f\" href=\"#6e82da2ad428ba36f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Des repas chauds sont-ils offerts les jours f\u00e9ri\u00e9s ou les fins de semaine?<\/span><\/a><\/h4><\/div><div id=\"6e82da2ad428ba36f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_6e82da2ad428ba36f\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Les repas chauds ne sont pas offerts les jours f\u00e9ri\u00e9s, sauf pour le repas sp\u00e9cial du jour de No\u00ebl.<\/p>\n<p>Des repas chauds sont offerts la plupart des samedis. Nous n\u2019avons pas de service le dimanche actuellement.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-6cdd6bc1f04e7c0d1 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_6cdd6bc1f04e7c0d1\"><a aria-expanded=\"false\" aria-controls=\"6cdd6bc1f04e7c0d1\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-3\" data-target=\"#6cdd6bc1f04e7c0d1\" href=\"#6cdd6bc1f04e7c0d1\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Puis-je avoir des repas chauds et des repas congel\u00e9s?<\/span><\/a><\/h4><\/div><div id=\"6cdd6bc1f04e7c0d1\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_6cdd6bc1f04e7c0d1\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Oui, vous pouvez choisir de commander des repas chauds et des repas congel\u00e9s. Un membre du personnel se fera un plaisir de vous aider \u00e0 personnaliser un programme pour r\u00e9pondre \u00e0 vos besoins.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-8466002330bf88705 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_8466002330bf88705\"><a aria-expanded=\"false\" aria-controls=\"8466002330bf88705\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-3\" data-target=\"#8466002330bf88705\" href=\"#8466002330bf88705\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Un repas chaud peut-il \u00eatre annul\u00e9 pour une journ\u00e9e donn\u00e9e?<\/span><\/a><\/h4><\/div><div id=\"8466002330bf88705\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_8466002330bf88705\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Oui, il est possible d\u2019annuler un repas chaud (p. ex., si le client a un rendez-vous durant l\u2019heure du midi) en composant le 613-233-2424. Aucun frais ne sera factur\u00e9 pour un repas annul\u00e9 avant 9 h le jour de la livraison.<\/p>\n<p>Les clients peuvent \u00e9galement prendre des dispositions avec nos bureaux pour le d\u00e9p\u00f4t de leur repas chez un voisin les jours o\u00f9 ils ne seront pas \u00e0 la maison en raison de rendez-vous. Nous ne pouvons pas laisser un repas sans surveillance \u00e0 la porte.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:95px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:28px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:30px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:30;line-height:var(--awb-typography1-line-height);\">Repas Congel\u00e9s<\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:50px 50px 50px 50px;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-padding-top:10px;--awb-padding-right:40px;--awb-padding-bottom:10px;--awb-padding-left:40px;--awb-border-size:1px;--awb-icon-size:30px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:right;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color3);--awb-title-color:var(--awb-color3);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:var(--awb-color5);--awb-title-font-family:&quot;massilia&quot;;--awb-title-font-weight:300;--awb-title-font-style:normal;--awb-title-font-size:22px;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-877-4\"><div class=\"fusion-panel panel-default panel-c81466f64f0da753b fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c81466f64f0da753b\"><a aria-expanded=\"false\" aria-controls=\"c81466f64f0da753b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-4\" data-target=\"#c81466f64f0da753b\" href=\"#c81466f64f0da753b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Dois-je commander des aliments congel\u00e9s chaque semaine?<\/span><\/a><\/h4><\/div><div id=\"c81466f64f0da753b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c81466f64f0da753b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Non. Les repas congel\u00e9s sont command\u00e9s sur une base hebdomadaire. Si vous souhaitez un paquet de produits congel\u00e9s pour la semaine suivante, vous devez passer votre commande avant :<\/p>\n<ul>\n<li>10 h le mardi, pour ceux qui se trouvent dans la zone de service ouest;<\/li>\n<li>10 h le vendredi, pour ceux qui se trouvent dans la zone de service est.<\/li>\n<li>Consultez notre <a href=\"https:\/\/mealsonwheels-ottawa.org\/programme-de-repas\/territoire-de-service\/?lang=fr\">carte de services<\/a> pour v\u00e9rifier dans quelle zone vous \u00eates.<\/li>\n<\/ul>\n<p>Si vous souhaitez une livraison hebdomadaire, mais que vous ne pouvez pas passer de commande chaque semaine, veuillez communiquer avec notre coordinatrice des services \u00e0 la client\u00e8le pour discuter d\u2019autres dispositions au 613-233-2424.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:95px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:28px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:30px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:30;line-height:var(--awb-typography1-line-height);\">B\u00e9n\u00e9volat<\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:50px 50px 50px 50px;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-padding-top:10px;--awb-padding-right:40px;--awb-padding-bottom:10px;--awb-padding-left:40px;--awb-border-size:1px;--awb-icon-size:30px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:right;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color3);--awb-title-color:var(--awb-color3);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:var(--awb-color5);--awb-title-font-family:&quot;massilia&quot;;--awb-title-font-weight:300;--awb-title-font-style:normal;--awb-title-font-size:22px;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-877-5\"><div class=\"fusion-panel panel-default panel-949620a989974ff70 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_949620a989974ff70\"><a aria-expanded=\"false\" aria-controls=\"949620a989974ff70\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-877-5\" data-target=\"#949620a989974ff70\" href=\"#949620a989974ff70\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Des b\u00e9n\u00e9voles sont-ils n\u00e9cessaires?<\/span><\/a><\/h4><\/div><div id=\"949620a989974ff70\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_949620a989974ff70\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Les b\u00e9n\u00e9voles sont les bienvenus et toujours n\u00e9cessaires! Vous ou une personne que vous connaissez aimeriez devenir b\u00e9n\u00e9vole? Une formation est offerte. Veuillez consulter la section sur <a href=\"https:\/\/mealsonwheels-ottawa.org\/benevolat\/?lang=fr\">les b\u00e9n\u00e9voles<\/a> pour plus de d\u00e9tails.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-padding-bottom:60px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color3);--awb-margin-top:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:42;line-height:var(--awb-typography1-line-height);\">Restez \u00e0 jour<\/h2><\/div><div class=\"fusion-text fusion-text-1\"><p style=\"text-align: center;\">Inscrivez-vous \u00e0 notre liste de diffusion pour recevoir nos bulletins, rapports annuels et autres information importantes.<\/p>\n<\/div><div class=\"fusion-form fusion-form-builder fusion-form-form-wrapper fusion-form-1232 has-icon-alignment\" style=\"--awb-tooltip-text-color:#ffffff;--awb-tooltip-background-color:#333333;--awb-field-margin-top:0px;--awb-field-margin-bottom:0px;--awb-form-input-height:44px;--awb-form-bg-color:var(--awb-color2);--awb-form-placeholder-color:hsla(var(--awb-color5-h),var(--awb-color5-s),var(--awb-color5-l),calc(var(--awb-color5-a) - 50%));--awb-form-text-color:var(--awb-color5);--awb-form-border-width-top:2px;--awb-form-border-width-bottom:2px;--awb-form-border-width-right:2px;--awb-form-border-width-left:2px;--awb-form-border-color:var(--awb-color2);--awb-form-focus-border-color:var(--awb-color3);--awb-form-focus-border-hover-color:hsla(var(--awb-color3-h),var(--awb-color3-s),var(--awb-color3-l),calc(var(--awb-color3-a) - 50%));--awb-form-border-radius:15px;--awb-icon-alignment-top:2px;--awb-icon-alignment-bottom:2px;--awb-icon-alignment-font-size:1em;\" data-form-id=\"1232\" data-config=\"{&quot;form_id&quot;:1232,&quot;form_post_id&quot;:1232,&quot;post_id&quot;:877,&quot;form_type&quot;:&quot;ajax&quot;,&quot;confirmation_type&quot;:&quot;message&quot;,&quot;redirect_url&quot;:&quot;&quot;,&quot;redirect_timeout&quot;:&quot;0&quot;,&quot;field_labels&quot;:{&quot;Name&quot;:&quot;&quot;,&quot;email&quot;:&quot;&quot;},&quot;field_logics&quot;:{&quot;Name&quot;:&quot;&quot;,&quot;email&quot;:&quot;&quot;,&quot;submit_1&quot;:&quot;&quot;,&quot;notice_1&quot;:&quot;&quot;},&quot;field_types&quot;:{&quot;Name&quot;:&quot;text&quot;,&quot;email&quot;:&quot;email&quot;,&quot;submit_1&quot;:&quot;submit&quot;,&quot;recaptcha_1&quot;:&quot;recaptcha&quot;,&quot;notice_1&quot;:&quot;notice&quot;},&quot;nonce_method&quot;:&quot;ajax&quot;,&quot;form_views&quot;:&quot;ajax&quot;,&quot;form_views_counting&quot;:&quot;all&quot;}\"><form action=\"https:\/\/mealsonwheels-ottawa.org\/fr\/foire-aux-questions\/\" method=\"post\" class=\"fusion-form fusion-form-1232\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:5px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:5px;--awb-spacing-left-medium:5px;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:10px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"1232\"><input type=\"text\" autocomplete=\"off\" name=\"Name\" id=\"Name\" value=\"\"  class=\"fusion-form-input\" placeholder=\"Nom \" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:5px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:5px;--awb-spacing-left-medium:5px;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:10px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-email-field fusion-form-label-above\" style=\"\" data-form-id=\"1232\"><input type=\"email\" autocomplete=\"off\" name=\"email\" id=\"email\" value=\"\"  class=\"fusion-form-input\" placeholder=\"Courriel \" data-holds-private-data=\"false\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:5px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5px;--awb-width-medium:25%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:5px;--awb-spacing-left-medium:5px;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-submit-field fusion-form-label-above\" style=\"\" data-form-id=\"1232\"><div ><button type=\"submit\" class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-span-no  button-default form-form-submit\" style=\"--button_font_size:14px;\" data-form-number=\"1232\" tabindex=\"\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">S'abonner<\/span><\/button><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:0;--awb-flex-shrink-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:0;--awb-flex-shrink-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-end fusion-content-layout-row\"><div class=\"fusion-form-field fusion-form-recaptcha-field fusion-form-label-above\" style=\"\" data-form-id=\"1232\">\t\t\t\t<div class=\"form-creator-recaptcha\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"form-submission-notices data-notice_1\" id=\"fusion-notices-1\" data-instance=\"1\"><div class=\"fusion-alert alert success alert-success fusion-alert-center fusion-form-response fusion-form-response-success awb-alert-inherit-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-check-circle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">Merci de vous \u00eatre abonn\u00e9 !<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><div class=\"fusion-alert alert error alert-danger fusion-alert-center fusion-form-response fusion-form-response-error awb-alert-inherit-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-exclamation-triangle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">Une erreur s'est produite lors de l'inscription. 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